협업 방식의 문제 해결을 위한 그룹원 간의 구조적 대화 지원 시스템 : Structured Group Interaction System for Collaborative Problem Solving
Structured Group Interaction System for Collaborative Problem Solving
- 주제(키워드) Structured Group Interaction , Collaborative Problem Solving , Wicked Problem , Structured Group Interaction , Collaborative Problem Solving , Wicked Problem
- 발행기관 한국경영과학회
- 발행년도 2003
- 총서유형 Journal
- UCI G704-000239.2003.20.2.001
- KCI ID ART000994564
초록/요약
These days we come across many wicked problems whose solutions are beyond individuals intellectual ability. These problems can be resolved through collaborative group interaction. We developed an Internet-based asynchronous group interaction support system, after looking into the collaborative problem solving process and the IBIS (Issue-Based Information System) argumentation model. It has the following characteristics：1) it is developed based on the modified IBIS model which is a model for group interaction to resolve wicked problems; 2) it supports both processes of seeking and comparing solutions, while most similar systems do not have a feature to support the latter process；3) different structures can be defined dynamically according to the purpose of group interaction, so that it could be used for collaborative problem solving in a specific domain. To show the usability of the system, we carried out an experiment, whose result is shown at the end
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